Supplier Portal

Invite your suppliers.
Own the whole chain.

Every Gateway account includes a free seat for every supplier you invite. Your factories, trading partners, and contract manufacturers work in the same live dashboard you do. One system for POs, booking requests, chat, and documents. No more unanswered WeChat threads, no more forwarded email attachments, no more phone calls to ask if it shipped.

Your supply chain is only as fast as your slowest channel.

If your supplier communication lives in WhatsApp, WeChat, email threads, and spreadsheets, you are not running a supply chain β€” you are managing a group chat. The Gateway supplier portal gives every supplier a login and every PO a single source of truth. You stop being the messenger between your factory and your forwarder.

What your suppliers can do once invited

Five capabilities, all free, all included in every Gateway customer account.

See every PO the moment you issue it

Push purchase orders from your Gateway dashboard and your supplier sees them instantly. Line items, quantities, ready-by dates, shipping windows. No more emailing the same PI three times.

Mark shipments ready to go

When production finishes, your supplier flips the PO status to "Ready to Ship" with one click. You see the update live, and Gateway gets the same signal to start prepping the booking.

Request shipment bookings on your behalf

Once marked ready, your supplier submits the booking request directly from the PO. The request lands in your dashboard and with Gateway at the same time. You approve, Gateway executes.

Chat directly with you, per order

Every PO gets its own chat thread. Typing indicators, read receipts, attachments, photos. No more scattered WeChat/WhatsApp/email β€” every message stays tied to the order for a full audit trail.

Upload documents you actually need

Commercial invoices, packing lists, certificates of origin, inspection photos, test reports. Uploaded once, shared with you and Gateway automatically. No more "can you resend?" cycles.

Stay in sync with your timeline

Suppliers see live shipment statuses the same way you do. When Gateway confirms a booking, when the container is loaded, when it sails β€” no chasing required.

What you get out of it

Three things your spreadsheet cannot do.

Production visibility
Know what is in production, what is ready, and what is delayed β€” live, without phone calls.
Faster bookings
Suppliers flag goods as ready, you click approve, Gateway books the sailing. Minutes instead of days.
Audit trail
Every PO, message, and document tied together. Compliance-ready records with zero extra work.

How inviting a supplier works

Invite-only. Suppliers cannot sign up on their own β€” they only get access through you.

1
Go to your Suppliers section
Inside your Gateway dashboard, open the Suppliers tab. Add a new supplier with their company name, primary contact, email, and country.
2
Send the invite
Gateway emails the supplier a secure login link and temporary password. They activate in 30 seconds. No approval queue, no waiting.
3
Attach POs to them
Any purchase order you create can be tagged to that supplier. They see it the moment you save it, and can update status as they produce.
4
Stay in control
You can deactivate a supplier at any time, revoke their access to specific POs, or archive a relationship after the last shipment closes out.
Supplier access is scoped to you only
  • Each supplier only sees POs and shipments from the customer that invited them.
  • They cannot see other customers, other suppliers, or Gateway-wide data.
  • Encrypted sessions, JWT auth, signed S3 URLs for documents.
  • You can deactivate a supplier with one click and they lose access immediately.

Who should invite suppliers

Any importer with more than one source. Especially useful for:

Direct-from-factory importers
Cut out the trading company. Manage your relationships directly.
Private-label & OEM brands
Keep production schedules visible across multiple contract manufacturers.
Multi-supplier sourcing teams
See all POs across 5, 10, or 50+ factories in one dashboard.
Just-in-time operations
Tight shipment windows need tight coordination. Suppliers flag readiness the second it happens.

Bring your suppliers into the same system.

Free for every supplier you invite. No seat limits, no per-user pricing. Already a customer? Invite them now. Not yet? Start an account in 2 minutes.

Are you a supplier who was invited? Log in here